Last updated: May 14, 2026
Hearth & Chill LLC ("we," "us," or "our") operates hearthandchill.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, mailing address, phone number, and payment information provided during checkout.
- Device & Usage Data: IP address, browser type, pages visited, and referring URLs collected automatically via cookies and analytics tools.
- Communications: Messages you send us via contact forms or email.
How We Use Your Information
- To process and fulfill your orders
- To communicate order status, shipping updates, and customer service responses
- To send marketing emails (only with your consent; you may opt out at any time)
- To improve our website and product offerings
- To comply with legal obligations
Sharing Your Information
We do not sell your personal information. We may share your information with:
- Suppliers & Fulfillment Partners: To ship your order directly to you (dropship fulfillment)
- Service Providers: Shopify (e-commerce platform), Klaviyo (email marketing), and payment processors — each bound by their own privacy policies
- Legal Authorities: When required by law or to protect our rights
Cookies
We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser. Disabling cookies may affect site functionality.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal data. To exercise these rights, contact us at support@hearthandchill.com.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.
Children's Privacy
Our site is not directed to children under 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Hearth & Chill
Email: support@hearthandchill.com